Doug Lowe

Professional Profile

IT Project Management

Project success requires developing high performance teams, not just the technical dimensions of project management.  My approach for this is to focus on four main themes with the team:

  • Build trusting relationships within and around the team
  • Empower teams to explore their limits
  • Focus on commitments and accountability
  • Celebrate accomplishments of individuals and teams

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Values-based Leadership

Leading by example means being intentional in the way I bring my values into every interaction with the people around me.   In developing my own leadership skills and style, I have found that the following values serve me very well.

  • Communicating in a way that appreciates and respects others’ points of view
  • Courageously acting to help others, without regard for personal limits
  • Contributing value to wherever I apply my attention

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Strategic Transformation

During personal and organizational transformations, I have found the following dimensions to be highly effective in planning and executing transformation strategy

  • Discovering or creating new opportunity fields
  • Streamlining and simplifying around the complexity of our work and life
  • Clarifying the vision of what the future state could be
  • Relentlessly pursuing dimensions of quality to guide the strategy

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Professional Highlights

Training and Expertise

IT / Software

Commercial Software
Training & Experienced User of:

  • MS Office – Word, Powerpoint, Excel, Access
  • MS Project, Sharepoint
  • Web Development: WordPress, HTML, SQL, Java, CSS, HP OpenView
  • HP Service Desk, ITIL
  • Mercury Interactive Test Suite
  • Enovia Matrix
  • Visio Process Mapping
  • Visual Basic, C, C++, Java
  • Proforma ProVision Process Modeling
  • Adobe Suite CS5 – Photoshop, Illustrator
  • AutoCAD, Anvil CAD/CAM
Database
Experienced User of:

  • MS SQL, Access
  • Dassault Systems, Enovia Matrix DB
  • Oracle SAP, ERP
Reporting
  • Crystal Reports, Brio
  • MS Excel, Visual Basic
  • Changepoint Resource and Portfolio Management
  • Enovia Matrix
Process & Quality
Training

  • Master Black Belt Leadership
  • Six Sigma Advanced Statistics
  • Six Sigma Black Belt
  • Lean Six Sigma Sensei
  • Six Sigma Green Belt
  • Project Management, PMI
  • ISO9001 Ticket Auditor
  • ITIL Service Management
  • CMMI and CMMI Auditor
  • Creating an effective QMS (Quality Management System)
  • Hoshin-Kanri Management
  • Rummler-Brache Process Mapping

Experience

  • 7 years as Quality Manager of CASE Software Business, HP
  • 2 years as Customer Experience, Black Belt, Enterprise IT Services, HP
  • 2 years asMaster Black Belt, Enterprise IT Software & Services, HP
  • 3 years as Quality Manager, Client Software, Integware Inc.

Leadership

Project Management
Training

  • Project Management Training, PMI
  • CMMI Software Process Management, SEI
  • Software Lifecycle Management
  • Agile and Scrum Methodology

Experience

  • 20+ R&D Software Projects
  • 50+ Projects for IT Call-Center Support of Commercial Enterprise Software Products
  • 16 Strategic IT Improvement Projects
  • 5 Customer IT Projects for Developing Regulatory Compliance Software
Business Fundamentals
Training

  • Quality Management System Training
  • Hoshin-Kanri Training

Experience

  • Creating and maintaining Business Scorecards
  • Implementing Business Reporting Dashboards
  • Maintaining Project Portfolio Dashboards
Customer Focus
Training

  • Value-chain Analysis
  • Quality Functional Deployment
  • Strategic Thinking

Experience

  • Design of Customer Loyalty Surveys for HP Enterprise Software
  • Analysis of Customer Survey Data for Openview
  • FMEA of Customer Failure Points for HP Printer Repairs
  • Competitive Benchmarking Analysis for Customer Support
Communication
Training

  • Effective Communication
  • Professional Consulting
  • Negotiating
  • Toastmasters International Public Speaking
  • Courageous Communication

Experience

  • 3x  Speaker at Public CASE Seminars in Japan on Software Quality
  • 20+ Customer Presentations on IT Software
  • 20+ Executive Presentations on Software Quality
  • Author of “Implementing the Capability Maturity Model for Software Development”, Hewlett-Packard Technical Journal, 1996

Strategy

Lean Six Sigma Black Belt
Training

  • Master Black Belt Leadership
  • Six Sigma Advanced Statistics
  • Six Sigma Black Belt
  • Lean Six Sigma Sensei
  • Six Sigma Green Belt

Engagements

  • Lean Six Sigma Black Belt for Executive Team, Integware Inc.
  • Leader of Team of 10 Black Belt Project Managers for IT Enterprise Software & Services, HP
  • Master Black Belt Consultant for Strategic Business Planning, HP
  • Customer Experience Black Belt, HP
Strategic Leadership
Training

  • Strategic Thinking
  • Dynamic Leadership Executive
  • Effective Communication
  • Professional Consulting
  • Toastmasters International Public Speaking
  • Courageous Communication
  • Lateral Thinking for Creative Solutions

Engagements

  • 2010: Quality System ISO9001 Certification Project, Integware Inc.
  • 2009: Appointed interim VP of IT Services for customer engagements in PLM projects for 10 months, Integware Inc.
  • 2008: Revenue Stabilization Kaizen Project, Integware Inc.
  • 2006: Strategic Initiatives Portfolio Management, Enterprise IT Software and Services, HP
  • 2004: Customer Survey Analytics, Black Belt, Enterprise IT Software and Services, HP

Yoga Teacher, on and off the Mat

  • Confident
    Competent
    Creative
    Curious

    Doug Lowe

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